FAQs

We offer a two-hour first appointment. This initial time helps to develop an understanding of your life difficulties, clarify a focus for your therapeutic work, and determine if you and your psychologist are a good fit. Subsequent sessions are either 50 or 90 minutes depending on your needs and preferences.

The amount of sessions vary between clients and can be discussed with your clinician.

Payment can be received before or at the time of the session via e-transfer, credit card, cash, or cheque.

We also offer direct billing to select insurance companies. Please contact us to discuss direct billing options.

We accept referrals however they are not required. Please contact us directly to self-refer.

There is ample free parking provided at the Klondike Centre where we’re located.

If you need to cancel an upcoming appointment, we ask that you give us 24 hours’ notice.

This time allows us to accommodate other clients who may be waiting for an appointment and helps us to maintain an efficient schedule.